Privacy Policy

Effective Date: 01/01/2026

Pottery U Paint (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.potteryupaint.com, book services, make purchases, sign up for communications, or interact with us online or in person.

Information We Collect

We may collect personal information when you book a reservation, register for a class, sign up for a camp or event, purchase a gift card, fill out a contact form, or subscribe to marketing communications. This information may include your name, email address, phone number, billing address, and payment details.

Payment information is processed securely by third-party providers. We do not store full credit card numbers on our servers.

We may automatically collect certain information such as your IP address, browser type, device information, pages visited, and usage data through cookies and analytics tools.

How We Use Your Information

We use your information to process bookings and transactions, send confirmations and reminders, respond to inquiries, provide customer support, send promotional communications if you opt in, improve our website and services, and comply with legal obligations.

SMS & Text Messaging Communications

If you provide your mobile phone number and opt in, you consent to receive SMS messages from Pottery U Paint related to appointment confirmations, event reminders, studio announcements, and promotional offers. Message frequency may vary. Message and data rates may apply depending on your carrier plan. Consent is not a condition of purchase.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at pupcommand@potteryupaint.com or 321-442-9611.

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Mobile carriers are not liable for delayed or undelivered messages.

Email Marketing

If you subscribe to receive marketing emails, we may send promotions, event announcements, and special offers. You may unsubscribe at any time using the unsubscribe link included in our emails.

Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers such as payment processors, booking software platforms, email marketing services, SMS platforms, and website hosting providers as necessary to operate our business. These providers are required to safeguard your information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

Children’s Privacy

Our studio is family-friendly, but our website is not directed to children under 13. We do not knowingly collect personal information from children without parental consent.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website and services constitutes acceptance of any changes.

Contact Information

Pottery U Paint
2632 West State Road 434
Longwood, Florida 32779
Email: pupcommand@potteryupaint.com
Phone: 321-442-9611